FAQ

Still have questions? Before contacting support, we request you to have a look and go through these frequently asked questions covering almost all answers.

General

HOW DO I GET STARTED?

It's very simple. Our system offers registration process where no personal information is necessary to input anywhere during the process. Just fill in some basic information & complete the form. Click on "Submit" and personal dashboard control panel will displayed right away.

CAN I REFER A NEW MEMBER, MAKE A DEPOSIT, OR DO ANY OTHER TASKS? HOW?

WHAT PAYMENT METHODS ARE AVAILABLE?

WHAT ARE BITCOINS?

CAN I USE A DEBIT OR CREDIT CARD TO INVEST?

HOW QUICKLY DOES THE SUPPORT RESPOND TO REQUESTS?

Account

CAN I OPEN MORE THAN ONE ACCOUNT?

WHAT IF I FORGET MY PASSWORD?

WHAT IF I FORGET MY SIGNIN EMAIL ADDRESS?

Deposit

CAN I DEPOSIT ONLY FOR SINGLE TIME?

WHAT IS THE MINIMUM & MAXIMUM AMOUNT TO INVEST?

HOW LONG DOES IT TAKE TO DEPOSIT ACTIVE IN MY ACCOUNT?

WHAT IF AFTER 3 CONFIRMATIONS OF MY TRANSACTION MY DEPOSIT IS STILL NOT ACTIVE?

WHEN INTERESTS ARE PAID ON DEPOSITS?

CAN I MAKE A DEPOSIT DIRECTLY FROM MY ACCOUNT BALANCE OR SHALL I FIRST WITHDRAW THE FUNDS?

DO I GET DAILY PROFIT EVERY DAY, EVEN ON WEEKENDS?

Withdrawals

HOW MUCH MINIMUM AMOUNT I CAN WITHDRAW IN ONE TRANSACTION?

HOW MUCH TIME IT WILL TAKE TO GET MY WITHDRAWAL?

WHAT CAN I DO IF MY WITHDRAWAL IS PENDING TOO LONG?

Affiliate

DO I HAVE TO BE ACTIVE INVESTOR IN ORDER TO EARN FROM THE AFFILIATE PROGRAM?

IS AFFILIATE INCOME CAN BE WITHDRAWN?

WHO CAN I REFER TO PRIMALCHAIN?

Security

HOW PRIMALCHAIN WEBSITE AND UNDERLYING SYSTEMS ARE PROTECTED?

WHAT SHOULD I DO IF SOMEONE HACKS TO MY ACCOUNT?

IF I HAVE MORE QUESTION WHERE CAN I GET THOSE ANSWERS?